The kefir grains are well packed and sent in a bubble foil envelope. The kefir can survive a transport of a few days without problems. However, it is advisable to set the kefir as soon as possible after receipt - the better and faster it begins its work.

Kefirshop.eu sends to most European countries. We use the services of large, reliable international carriers to guarantee that your mission safely and carefully delivered to you. Refer to the table below to see if we ship to your country.

Besides the Netherlands and Belgium,

we also send to: Austria, Azores, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.

All our packages are sent by default without Track & Trace. The delivery is carried out by PostNL or bPost. You do not have to stay home to take the parcel receipt. Our Postal companies provide Track & Trace. So there is the possibility to send your package with Track & Trace. You can ask us by mail to send your package with Track & Trace. The additional cost that is charged, you have to pay extra. The average additional cost is € 6.95 (2015).

You can pay your online order with :

• Credit cards: Visa and MasterCard
• PayPal
• iDeal: for customers from the Netherlands
• Sofort banking: for customers from Germany
• PC banking: Bancontact and Mister Cash
• Wire Transfer (within 5 working days) We will send you an email with all payment details this after you've completed your order.

Orders not paid after 14 days shall be automatically canceled. All payments are done through our payment provider Sisow. You will thus be sent for payment at the end of your order to the payment page of Sisow.

If you wish to pay your order online through bank transfer, you can pay directly to our company (without processing fee).

European Credit Transfer:

IBAN: BE04 9731 3234 6531

BIC: ARSPBE22

Mention the ordernumber in your payment, which can be found in your confirmation email, so we can easily link your payment to your order.

Country
Transit time in days * PostNL
Belgium
1
Bulgaria
4 - 5
Cyprus
4 - 7
Denmark (excluding the Faroe Islands and Greenland)
2 - 3
Germany
2
Estonia
4 - 5
Finland
4 - 5
France (including Monaco and Corsica, excluding Andorra)
2 - 3
Greece
4 - 7
Great Britain (including Northern Ireland, excluding Gibraltar and Channel Islands)
2 - 3
Hungary
3 - 5
Ireland
3 - 4
Italy (excluding San Marino and Vatican City)
3 - 6
Croatia
5 - 8
Latvia
4 - 5
Lithuania
4 - 5
Luxembourg
2
Malta
5 - 7
The Netherlands
1
Austria
4
Poland
3 - 5
Portugal (including Azores and Madeira)
3 - 5
Romania
4 - 5
Slovenia
3 - 5
Slovakia
3 - 5
Spain (including Balearic Islands, excluding Canary Islands)
3 - 5
Czech Republic
3 - 5
Sweden
2 - 4
* These transit times are an estimate in working days after the packages have left our sorting center in the Netherlands.